Career Opportunities
The NMIADA is always looking for talented, professionally minded individuals who are passionate about making a difference in the New Mexican Industry and community.
Thank you.
Careers in New Mexico
MVD Offices
Dealer Inspection Services
DIS Quality Control
Job Description:
The Quality control Clerk verifying data into database systems and creates reports based on the information given. Their main responsibilities include updating the company database, digitizing and quality checking inspection reports and delivering to customers on a timely basis. This position reports directly to the Chief Operating Officer.
Responsibilities
- Collect and modify inaccurate report information through quality assurance.
- Obtain further information for incomplete reports and check completed work for accuracy.
- Provide customer service support and regular updates to clients and inspectors.
- Receive incoming requests for immediate service.
- Address and resolve dealer and inspector concerns.
- Comply with data integrity and security policies.
- Bill reports utilizing QuickBooks and collects outstanding invoices.
- Other tasks as assigned.
The ideal candidate is:
- Detail Oriented
- Customer Service oriented
- Problem Solver
- Able to work in a fast-paced environment and meet deadlines.
- Able to work in a collaborative team environment.
Requirements
- High school or equivalent
- Previous experience in data entry
- Excellent written and verbal communication skills
- Excellent time management skills and ability to prioritize tasks
- Automotive industry knowledge a plus
- Bilingual preferred (English and Spanish)
- Proficiency in Microsoft Office, QuickBooks Online
Job Details Industry
Automotive Industry
Non-profit Organization
Management Employment Type
Full-time
Job Functions
Client Relations
6% Inspector
Job Description:
As an Auto 6% Prior Wreck Damage Inspector, you will be a part of a growing automobile inspection company. You must have the automotive aptitude to perform accurate vehicle inspections, detect signs of damage and accurately report your findings. All inspections are performed using a mobile device equipped with proprietary inspection software. Inspections are performed in compliance with New Mexico State (NMAC 12.2.14) required inspection guidelines. This position requires travel. Inspectors report directly to the Director of NMDSS Operations and Chief Operations Officer.
Responsibilities
- Travel to and from dealerships to perform inspections.
- Verify vehicle identification and inspect vehicle equipment and options.
- On occasion must place vehicles on ramps or lifts (2 or 4 posts) to further inspect the frame and note damage.
- Produce complete and consistent inspections to meet NM State requirements utilizing mobile device and software.
- Provide customer service and regular updates to clients and team members.
- Receive and perform incoming requests for immediate inspection service.
- Build relationships with dealer clients to ensure retention.
- Support collaboration with NMIADA in compliance for our dealers pertaining to inspections.
The ideal candidate is:
- Well-organized, self-motivated, and mission-driven
- Able to work outdoors in all elements.
- Ability to stand, walk or sit for prolonged periods of time.
- Ability to bend, stoop, squat or kneel.
- Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
- Available for travel and available to work after hours or on Saturdays if required.
- Bilingual in Spanish a plus but not required.
Requirements
- Minimum 5 years’ experience in the automobile field specifically paint and body knowledge or is Icar Certified or has Insurance Adjustment experience.
- Valid state issued driver’s license, safe driving record and active insurance required.
- Reliable transportation
- Excellent attention to detail.
- Regular and consistent availability and attendance
- Excellent written and verbal communication skills
- Excellent time management skills and ability to prioritize tasks.
Job Details
Industry
Automotive Industry
Employment Type
Full-time
Job Functions
Client Relations
MVD Division Manager
Job Description:
The MVD Division Supervisor/Manager shall process title and registrations through NM Tapestry System, plan, prioritize and monitor work to meet commitments aligned with our organizational goals and client expectations. Oversee title clerk agents in office. You will work in a team setting and must be open to learning new processes. This position reports directly to the Chief Operating Officer.
Responsibilities
- Guide and supervise title clerks and administrative staff.
- Ensure all title clerk agents are current with required education and any certifications such as VIN Credentials and Notary Commission.
- Responsible for managing outer office and working alongside COO for any needs.
- Process all new/used title transfers using MVD provided systems and equipment, per MVD regulations.
- All title transfers must be processed within 24 to 48 hours of receiving. Any outstanding title transfers over 48 hours must be communicated to the Operations Director.
- Process all in-state and out-of-state duplicate titles.
- Assist processing out-of-state title transfers as needed.
- Assist with franchise store titling as needed.
- Review and resolve MVD rejections.
- Create invoices for customers for transactions processed.
- Process any other title and registrations.
- Assist dealers, customers with title questions and address concerns.
- Ensure that all policies and regulations are followed to NM State standards.
- Experience with out of state title and registrations.
- Willing to work overtime when required.
- Follow-up on inspection/VIN verifications/other miscellaneous items needed to process title transfers that are pending in office.
- All office personnel are responsible for scanning and filing.
- File all completed transactions daily and keep them for 90 days.
Ideal Candidate
- Pass NM background check and drug test.
- Administratively adept and organized.
- Excellent written and verbal communication skills.
- Be proactive in learning to cross-train in another department.
- Must be able to become a Certified VIN Inspector and NM State Notary.
- Must have excellent written and verbal skills.
- Basic knowledge of MVD processes and systems.
- Be flexible, meet deadlines, and work under pressure in a high volume fast paced environment.
- Fast and accurate data entry skills.
- Able to produce high volumes with minimal errors.
- Excellent customer service skills.
- Familiar and comfortable navigating computers and different programs. i.e: Tapestry, QuickBooks, Microsoft Office or easily able to learn new software systems.
- Possess a positive attitude.
- Bilingual in Spanish preferred but not required.
Seniority Level
Management/Supervisory level
Industry
Automotive
Employment Type
Full-time
Job Functions
Administrative
Management
Customer Service
MVD Title Clerk
Job Description:
The MVD Title Clerk will process titles and registrations through NM Tapestry System, plan, prioritize and monitor work to meet commitments aligned with our organizational goals and client expectations. You will work in a team setting and must be open to learning new processes. This position reports directly to the MVD Manager and Chief Operating Officer.
Responsibilities
- Process all new/used title transfers using MVD provided systems and equipment, per MVD regulations.
- All title transfers must be processed within 24 to 48 hours of receiving. Any outstanding title transfers over 48 hours must be communicated to the Operations Director.
- Process all in-state and out-of-state duplicate titles.
- Assist processing out-of-state title transfers as needed.
- Assist with franchise store titling as needed.
- Review and resolve MVD rejections.
- Create invoices for customers for transactions processed.
- Process any other title and registrations.
- Assist dealers, customers with title questions and address concerns.
- Ensure that all policies and regulations are followed to NM State standards.
- Experience with out of state title and registrations.
- Willing to work overtime when required.
- Follow-up on inspection/VIN verifications/other miscellaneous items needed to process title transfers that are pending in office.
- All office personnel are responsible for scanning and filing.
- File all completed transactions daily and keep them for 90 days.
- Other tasks as assigned.
Ideal Candidate
- Pass NM background check and drug test.
- Administratively adept and organized.
- Excellent written and verbal communication skills.
- Be proactive in learning to cross-train in another department.
- Must be able to become a Certified VIN Inspector and NM State Notary.
- Must have excellent written and verbal skills.
- Basic knowledge of MVD processes and systems.
- Be flexible, meet deadlines, and work under pressure in a high volume fast paced environment.
- Fast and accurate data entry skills.
- Able to produce high volumes with minimal errors.
- Excellent customer service skills.
- Familiar and comfortable navigating computers and different programs. i.e: Tapestry, QuickBooks, Microsoft Office or easily able to learn new software systems.
- Possess a positive attitude.
- Bilingual in Spanish preferred but not required.
Seniority Level
Entry level
Industry
Automotive
Employment Type
Full-time
Job Functions
Administrative
Customer Service
Front Desk Administrative Assistant
Job Description
Your day-to-day in this role will be multifaceted. Not only will you serve as the face of the company in welcoming all visitors as they step into our office, but you will also help manage the physical space and the ongoing needs of day-to-day office experience. By taking on the position of Front Desk Administrator you will be able to demonstrate your ability to proactively address the company’s needs and be of service to our customers. This position reports to the MVD Manager or Division Supervisor.
Responsibilities Include:
- Prepare office daily for arrival of staff.
- Greet, welcome guests.
- Answer and transfer calls to appropriate party.
- Review for missing documents before taking to title clerks.
- Assist Title Department with all outgoing mail.
- Assist Title Department with title release requests from lienholders.
- Prepare and ship UPS/FedEx packages as needed.
- Organize and maintain inventory by notifying appropriate parties when items are low.
- Organize and stock kitchen/lunchroom.
- Make copies, print, scan, and fax documents as needed.
- Communicate effectively with office staff.
- Assist with running errands, such as, but not limited to the Post Office, Fedex Office.
- Assist staff in small projects.
- Ensuring all transactions are put away at the end of the day.
- Keep the front area clean and organized.
- Additional duties and responsibilities as requested.
Ideal Candidate:
- Prior experience preferred.
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Excellent customer service skills.
- Positive attitude.
- Bilingual a plus but not required.
- Dependable and able to work independently but also assist all staff.
Seniority Level
Entry level
Industry
Automotive
Employment Type
Full-time
Job Functions
Administrative
Customer Service
